Our Services
For full satisfaction based around exceptional service, trust, and confidentiality. We can assist you with all your Shipping Agency needs right from our initial contact right through to the completion of the Final disbursement account. This will be designed around your needs and our local expertise.
Full Port Agency
Assisting to make sure your vessel receives the best service when in Port and working with the Charterers, Cargo Interests, Government Authorities, Port Companies and Stevedores to make for a smooth and efficient call at any Port here in New Zealand. This will also include master’s and Crew requirements for likes of Medical, couriers, repairs, spares provisioning, Bunkering and others. Reporting (communication) is a high priority with the service that we offer so that you are fully informed all the time. And let us not forget problem solving.
Immigration Services
Support with the process of obtaining the required NZ Entry Visa to come to New Zealand. Now with COVID-19 amongst us and with many International Country borders closed there are many stages to work through. Initially the application for exemption to Travel to NZ, prior to being invited to apply for a Visa. (See further with Crew changes below)
Crew Changes
Now with Covid-19 being a part of our world and many countries closing their borders (New Zealand Border is closed) to all other than New Zealand Passport Holders or New Zealand Citizens. But we do have some ability to complete Crew changes based on Marine Crew being classed as “Critical Workers” to keep New Zealand’s Sea Import and Export trade operating. However, there are many restrictions in place to mitigate the risk of the spread of Covid which will protect both New Zealanders and the crew themselves. Some of those restrictions are based around what ports Crew can change at, required isolation if unable to travel directly to and from the Airport and vessels, preferred boarding time, managed Transport plans to name a few. This process is changing regularly but we are keeping up to date when changes happen. Please contact us for further information so that we can work towards completing the crew change successfully and vey importantly safely.
Owners / Husbandry Agency
Assisting to look after all the Owners/Operators requirements whilst vessel is being handled by Charterers nominated Agents. This includes, crew requirements, spares delivery or acquisitions, stores, couriers along reporting on vessels activities and progress and if required managing the Port Charges and Final Disbursement Account.
Repairs & Surveyors
Arranging the required Engineers or service personnel to complete any maintenance or urgent onboard repairs. We have reliable and professional service personnel experienced in the Marine Industry along with Marine Surveyors whom we can call on at short notice to assist. This includes Shore cranes in some Ports.
Reporting of NZ Regulations
Keeping you updated on Government Regulatory requirements for vessels calling New Zealand. This includes updated information on the likes of CRMS (Craft Risk Management Standards) which covers the vessels Bio-Fouling standards and Management onboard. AGM (Asian Gypsy Moth) the latest updates on New Zealand’s standards for the managing the risk of AGM arriving onboard a vessel here in New Zealand. AGM (Asian Gypsy Moth) the latest updates on New Zealand’s standards for managing the risk of AGM arriving onboard a vessel here, plus any other standards that may affect your vessels call in regards to Bio-security or entry requirements
Bunkering Calls
Full support for a Bunker only Port call
CTM
This is an evolving situation with our Borders being closed, some Banks are now pulling out of offering the handling of Foreign Currency due to the lack of Overseas tourism and foreign Currency handlings. Please contact us with your requirements to see what may be possible.
Spare Parts / Courier Delivery
We can arrange delivery of ships spares and courier packs to your vessel in Port.
Other Agency Requirements
Let us know should you have any other requirement here in New Zealand that we may be able to assist with or guide you accordingly.