It is a pleasure to welcome you here to Thompson Port Agency Limited. I would like to thank you for your time in viewing our Company profile as consideration of being able to work together in the near future where we offer you a Partnership approach based around the Key Principal’s of the 3 C’s
Commitment to Service
“The imparting or exchanging of information by speaking, writing, or using some other medium”
You need to know what is happening, communication is a big part of our service. Updating you on NZ Requirements, Port facilities, congestion, other delays, berthing opportunities and expected Port schedules all before your ship arrives in Port. Then regular daily reports that draw a good picture for you to know how your vessel is progressing in Port so that you can start planning the next voyage. This is also the same for all those that are involved with your vessel’s operations here in Port so that they are well informed and aware of what is required leaving no room for any misunderstanding. The Master is also included in this vital information sharing.
“The organization of the different elements of a complex body or activity so as to enable them to work together effectively”
This is where we excel in getting all parties together to reaching the goal of a successful and efficient Port Stay for your vessel. The likes of Pilots, Tugs, Stevedores, transport operators and Government regulatory authorities all need to work together to achieve this. Co-ordination by our team brings them all together when and where required. Simple as it sounds for the likes of Couriers, spares, repairs, Medical and crew changes to name a few all need co-ordination, so they are ready when the vessel is in Port.
“The action or process of working together to the same end”
To be successful you need good co-operation. This is all about team building. There are many services that are required for shipping. And that is on a 24/7 basis. Without good co-operation from other service providers you will struggle to meet the Ships needs. We have a very extensive group of service providers that we work closely with and appreciate the service that they offer so we have their support and co-operation on an on-going basis.